friendly discussion in a conference room

Data Talks, Episode 15: Getting the Most from Your Data Partner

Open and honest sharing is key

Host: George L'Heureux, Principal Consultant, Data Strategy
Guest: Cecilia Petit, Principal Consultant, Data Strategy

Every customer of a business has a different experience and a different story to tell. This applies whether we’re talking about our favorite coffee shops or our data providers. But why?

Often it comes down to how much you’re willing to share with the business. If you just order a coffee and don’t tell your barrister that you prefer a dark roast, you’re likely to be disappointed in your purchase. Similarly, if you hold back on sharing your specific needs with your data provider, you’re likely not going to receive all of the value that your provider is capable of delivering.

Cecilia Petit knows this first hand. Now a Principal Consultant, Data Strategy, at Dun & Bradstreet, like many of the experts on our Data Advisory Team, Cecilia was once a Dun & Bradstreet customer. It wasn’t until after she joined Dun & Bradstreet that she realized how much she had missed out. She could have received even more value from her partnership.

In this candid Data Talks episode, Cecilia shares the behaviors that prevent customers from achieving maximum value and what they can do to improve the relationship with their data providers.